Will we buy stuff with our smartphones?


From ReadWriteWeb:

Buying and selling tickets is another business that’s slowly being migrated over to our mobile devices. Whether it’s a movie ticket, concert ticket, plane ticket, or something else, there are a number of companies now offering digital alternatives to the tree-killing paper printouts of days past. In a new study by Juniper Research, analysts predict that the market for mobile ticketing will reach 15 billion delivered tickets by the year 2014. According to Juniper, a little over 2 billion tickets were sold this past year. That makes the forecast of 15 billion by 2014 a notable jump which points to consumers’ ever-increasing desire to perform business transactions like mobile ticket purchases using their mobile phones and other handheld devices.

From Tnooz:

The annual Cybersource UK Online Fraud Report, which surveys both companies and consumers, inevitably focused on website-based issues – a third of online merchants seeing an increase in business lost to fraud – but threw in the nugget of negativity on one of its last pages.Responses to the question “Would you use your mobile to purchase online?” were as follows:

  • 78% – No, never.
  • 8% – Yes, would consider it.
  • 4% – Yes, would definitely.
  • 10% – Do not own a mobile.

From EMarketer (via PhoCusWright):

Coupon usage was up in 2009 overall, and mobile coupon redemption is poised to explode over the next few years. But mobile couponing is still in the early stages of adoption, as indicated in a Honeywell survey conducted by Harris Interactive in December 2009.

Just 4% of Internet users surveyed said they had redeemed mobile coupons, compared with 86% who had clipped paper coupons and 65% who had used electronic coupons from the Internet or e-mail. Younger adults were most interested in mobile coupons, with 66% saying they were at least somewhat likely to try them.

Most Web users, however, were not yet ready to join the bandwagon. Only 10% felt comfortable storing coupons on their mobile phone rather than printing them out, and one-half that number wanted retailers to text them about deals and sales. Across the board, younger respondents and those with higher incomes had more positive attitudes toward mobile coupon use.

Go figure. Our take is here on Tnooz – we’re at the early adopter stage, when everyone starts using it, everyone will start using it! With regards to mobile coupons, I assume the issue is convenience at this point: the coupons aren’t where we need them to be when we’re at the point-of-sale.

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